AAA Insurance Content Management System

ICS Product/Service Area:  Data Hygiene, MarketSmart Technology
The Challenge and Solution
For AAA Auto Club, ICS assists with complex content management through a customized application ICS developed and has been running with AAA for several years. This secure, Web-based application provides clients direct access to resources to manage their complex prospecting efforts. AAA Insurance Content Management System in action.
The Results
  • Secure, intelligent login allows AAA to provide letter access to only those individuals responsible for the program
  • Word-like editor provides user-friendly ability to update existing letters or create new letter versions
  • Activation / Deactivation feature allows AAA to manage activation timeframes
  • Proofing feature allows AAA to see copy changes on the actual letter form
  • Search feature provides quick access to the documents you are looking to update
  • Standard deployment processes to ensure that normal quality review processes are followed for each update