For this Internet Service Provider, ICS provides bi-monthly billing services with a 48-hour service level requirement.This client utilizes a complex matrix of marketing messages to cross promote services within the invoices.Marketing banners are data-driven based on the customer subscription level.
The Solution and Results
Once again, ICS has been able to utilize its technology strengths to make this complex, print-on-demand initiative turnkey for our customer.
§48-hour service level
§Average number of monthly statements printed and mailed:60,000
§The statements vary from 1 to 100 pages
§Different package configurations based on the number of invoice pages
§Print-on-demand marketing banners pulled on the fly and specific to the customer
§Huge (6,000 character file format)
§Multi-page statements varies greatly
§Print-on-demand marketing banners require use of customization libraries